rev. 1 November 2022
Celanese is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information. This Privacy Statement describes Celanese practices in connection with information that is collected through the website or mobile application owned and controlled by Celanese from which you are accessing this Privacy Statement (respectively, the “Site” and the “App”), as well as offline where notice is legally required. By providing Personal Information to Celanese (as defined below), you agree to the terms and conditions of this Privacy Statement.
If you are an employee, your personal information is governed by the Employee Personal Information Protection Notice, which is available to you by contacting local Human Resources.
“Personal Information” is information that identifies you as an individual or relates to you as an identifiable individual.
Personal Information includes:
Celanese collects Personal Information when you participate in various opportunities that we provide, for example:
We need to collect Personal Information in order to provide requested services and products to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.
We may combine Personal Information that we collect about you with Personal Information you provide to Celanese through other sources, such as product registrations, inquiries or marketing events. We will use the combined Personal Information in accordance with this Privacy Statement for as long as it is combined.
We and our service providers use Personal Information for our business purposes, including to:
- Process your payments, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service.
- Send you important information regarding the Site or App, changes to Celanese’s terms, conditions and policies and/or other administrative information.
- Allow you to communicate and interact with others through the Site or App (for example through a blog, message board, messaging functionality, chat functionality, profile or other social media). By using this functionality, you are telling Celanese that you are entitled to use and provide to Celanese your friend’s name, email address and social media account information.
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
- To better understand you and personalize our interactions with you.
- Send marketing communications that we believe may be of interest to you, including information about trade shows.
We will engage in this activity with your consent or where we have a legitimate interest.
- Allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that you read these rules carefully.
- Permit you to register and participate in technology forums and other events with Celanese.
We will use Personal Information in this way to manage our contractual relationship with you or with your consent.
For data analysis, audits, researching and developing new products, enhancing Celanese’s website, improving Celanese’s services, developing marketing events and identifying usage trends.
We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, to determine the effectiveness of marketing activities and/or because we have a legitimate interest to do so.
We may also use Personal Information as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including those outside your country of residence; (d) to enforce Celanese terms and conditions Celanese; (e) to protect operations; (f) to protect Celanese rights, privacy, safety or property, you or others; and (g) to allow Celanese to pursue available remedies or limit the damages that we may sustain.
Your Personal Information may be disclosed:
We may also disclose Personal Information as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including those outside your country of residence; (d) to enforce Celanese terms and conditions; (e) to protect Celanese operations; (f) to protect Celanese rights, privacy, safety or property, you or others; and (g) to allow Celanese to pursue available remedies or limit the damages that we may sustain.
We do not sell consumer personal information to third parties.
“Other Information” is any information that does not reveal your specific identity or relate to you as an identifiable individual.
Other Information includes:
Celanese and Celanese’s third party service providers may collect Other Information in a variety of ways, including:
How We Use and Disclose Other Information
Because Other Information does not personally identify you, we may use and disclose Other Information for any purpose. If we are required to treat Other Information as Personal Information under applicable law, then we use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Privacy Statement.
In some instances, we combine Other Information with Personal Information, such as combining your name with your geographical location. If we combine any Other Information with Personal Information, such as when we combine information you provide upon registration with Other Information to provide you with targeted personalized marketing, the combined information will be treated by Celanese as Personal Information.
Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP).
An IP Address is identified and logged automatically in Celanese server log files whenever a user visits the Site, along with the date and time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites.
Celanese uses IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, administering the Site and presenting content that is tailored to your country. We may also use and disclose IP Addresses for all the purposes for which we use and disclose Personal Information. Please note that we treat IP Addresses, server log files and related information as Other Information, except where we are required to do otherwise under applicable law.
This Privacy Statement does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which the Site or the App contains a link. The inclusion of a link on the Site or the App does not imply endorsement of the linked site by Celanese. We are not responsible for the information collection, use, disclosure or security policies or practices of any app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Apps.
Celanese does not currently respond to browser do-not-track signals.
Celanese uses reasonable organizational, technical and administrative measures to protect Personal Information under Celanese control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you suspect or have reason to believe that your interaction with Celanese is no longer secure, immediately notify us of the problem by any means described in the “Contacting Celanese” section below.
Celanese gives you many choices regarding our use and disclosure of your Personal Information for marketing purposes. By contacting Celanese Data Protection Officer at firstname.lastname@example.org , you may opt-out from receiving future electronic marketing messages and request that we not share your Personal Information with unaffiliated third parties for their marketing purposes.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you do opt-out of receiving marketing-related messages from Celanese, we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.
If you would like to request to review, correct, update, suppress or delete, or object to, restrict or otherwise limit Celanese use of, your Personal Information that has been previously provided to Celanese, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law) you may contact email@example.com.
In your request, please make clear what information you would like to have changed, whether you would like to have your Personal Information suppressed from a Celanese database or otherwise let Celanese know what limitations you would like to put on Celanese use of your Personal Information. We will try to comply with your request as soon as reasonably practicable.
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or allowed by law.
The criteria used to determine our retention periods include:
Celanese is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities. Celanese does not target the Site or the App to children less than eighteen(18) years of age or knowingly collect Personal Information from children for the purpose of selling products or services. Celanese does participate in select educational programs such as science and environmental awareness in support of schools and communities.
Your Personal Information may be stored and processed in any country where we have facilities or where we have engaged a service provider, including to the United States, which may have different data protection rules than in your country.
If you are located in the European Economic Area (EEA): Some non-EEA countries are recognized by the European Commission (EC) as providing an adequate level of data protection according to EEA standards (see the full list of countries).For transfers from the EEA to countries not considered adequate, we have put in place adequate measures, such as standard contractual clauses adopted by the EC to protect your Personal Information. You may obtain a copy of these measures by “Contacting Celanese” (see below).
Celanese’s Use of Analytics.
Celanese may potentially use other analytical tools such as, for example, Adobe, ScanTrust, etc.
We ask that you not send Celanese, and you not disclose, any sensitive Personal Information (for example, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or App or otherwise to Celanese.
We may change this Privacy Statement. View the “LAST UPDATED” legend at the top of this page to see when this Privacy Statement was last revised. Any changes to this Privacy Statement will become effective when we post the revised Privacy Statement on the Site or App. Your use of the Site or App following these changes means that you accept the revised Privacy Statement.
If you have questions about data protection or this Privacy Statement, please contact:
Global Data Privacy Officer
Celanese Services Germany GmbH
Am Unisys-Park 1
65843 Sulzbach (Taunus)
+49 (0)69 45009 2125
In the EEA, you may lodge a complaint with a data protection authority for your country or region, or where an alleged infringement of applicable data protection law occurs. A list of data protection authorities is available on the European Commission website.